The Mountain rocks Café was established in 2003, a conversion from our previous business 'The Video Shop’ on the same site by the present owners.
The conversion took 12 weeks, hands-on, gutting a very old building, and project managing the rebuilding, redesigning, decorating and furnishing . We created a purpose built space which would cater to the needs of a café that would do justice to a corner site, in a quaint but at times incredibly busy ski town.
We wanted to create a café that would cater to locals and visitors, that felt like an extension of our home, comfortable, relaxed and friendly. Logs were cut from the Karioi Forest and prepared on site. Wall panelling was also milled locally and incorporated into the décor. Warm vibrant colours were then added to create an inviting space.
Situated on the corner of Clyde and Goldfinch Street (Mountain Road), we had a huge job opening up the Goldfinch Street wall, and incorporating Bi Folding Windows and doors. (Photo Enclosed)
‘The Rocks’, as it is affectionately known, has become a popular meeting place for locals and visitors alike. We enjoy renewing customer relations from previous years.
A seasonal business comes with its own set of diverse challenges. Training, up-skilling and retaining staff in a small town, being one of these.
We found by retraining ourselves, Karl (Barrista), Maureen (Cook), we could then train our own staff, and get the continuity often found lacking, in a small business in a seasonal town.
Over the years we have trained and up-skilled most of our staff. They are locals, we keep employed all year. During the winter months, we take on itinerant staff; just here for the season. Our 4 boys have all worked in the business with us and have gained some great skills, including 2 of them gaining their Managers Licences.
Over the years we have evolved and now employ fully qualified Chefs and Barristas, but we are always hands on, overseeing the quality and presentation of the Food and Coffee. We identify problems and find solutions through good systems.
Our pre-employment includes the Mantra ‘We strive to be the best’ and from day one, we were intent of serving the best coffee, the best food and giving the best service. All our staff know we love and take care of our business. Customers are our asset, we want them to come back.
On entering The Mountain Rocks, feel the warmth, look around, the food cabinet looks great, the walls are covered with fun and funky gifts, the staff are friendly, and we want to say to you:
‘Kia Ora’, You are Welcome, come in, Enjoy, Relax…..
" He is no fool who gives what he cannot keep to gain what he cannot lose."